Business Analytics - Data collection for strategic planning.
Understanding consumers shopping styles and preferences is a
key component for businesses to remain profitable and relevant. Tracking consumers is done by the gathering of
data through multiple sources. High on the spectrum is through the use of
technology which is prevalent in almost all societies. Consumers were
originally tracked through their online searches by using cookies, tagged pixels
etc. Physical tracking has become common by collecting data through Wi-Fi based
devices. According to Quentin Harding “Following
people online, with cookies, tagged pixels and even voluntarily given
information, has been a big business. Now much of the same technology is moving
into the physical world.” https://bits.blogs.nytimes.com/2013/03/07/technology-turns-to-tracking-people-offline/?_r=0
Business Analytics assists companies to get information on
their business and performance through data that has been collected. The data
is used for businesses to plan strategically for the future. It also helps in operations and measures
past operations for future development and planning. Measuring consumer actions
helps to create the platform for growth and competition. Companies will stay competitive
through developing better tangible and intangible product offerings.
The fact that people are becoming more technologically savvy
the opportunities will present itself for companies overtime to invest more in
product development and accessible to their customer base.
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