Future of Digital Analytics
Digital Analytics is the collecting of data through
the use of technologically operated devices with the purpose of viewing
historical and present trends also to plan for the future. The Digital Analytics
Association states that Digital Analytics is. “The science of analysis using
data to understand historical patterns with an eye to improving performance and
predicting the future. The analysis of digital data refers to
information collected in interactive channels (online, mobile, social, etc.).
Digital Analytics has become an integral part of core business strategies and
maintaining a competitive edge.” http://www.digitalanalyticsassociation.org/
. It is important to have an objective or goal in mind to ensure that we are able
to measure a desired outcome.
According to Receptional (smarter digital
marketing). “Digital analytics should
run in parallel with other marketing activities providing business with
real-time information. Our analytics cycle consists of four steps: measure, analyze,
report and test.” http://www.receptional.com/blog/what-is-digital-analytics.
From a business perspective this is important for future planning and
development and ways to improve customer service. The result of any business
relies on the analysis on performance and the pattern that people use to make
product consumption.
Digital
Analytics is fairly new to many organizations however with the growth and
development of new technology we have to be thinking about the future. We may
be forced to ask the question; “what will be the trend for businesses with
regards to marketing in the future.” If
we look in the past maybe 10-15 years ago this development of gathering data in
this format barely or never existed. Now this new innovation has everyone
moving towards this advancement in managing data through the use of technology.
The future of Digital Analytics will depend
highly on the on technological advancement. Because technology is always changing with new
ideas coming to the forefront, the ways things are done now may change in a few
years to come. If we take for example, data was tracked through online web traffic
however now organizations are using Wi-Fi access to track customer foot traffic
from their smart devices. Organizations utilize the services of large
technological giants like Google to track consumer trends and their shopping patterns
they are responsible for keeping this data safe and private.
If we look at the future of Digital Analytics
from a marketing standpoint we realize that organizations will need to develop
the skill set of these individuals, giving them the ability to analyze the
different data collected. To analyze the
data collected online and offline requires a special skill set to determine the
significance of the information. Analyzing the information for making strategic
decisions has the potential of making o breaking an organization. With the
demand for Digital Marketers/Analyst set to rise, educational institutions have
to be proactive in incorporating aspects of these areas in their curriculum.
We live in a competitive marketplace where access
to different products is easily accessible and because of this fact
organizations rely on keeping customer satisfaction their number one priority.
With this in mind the future of Data Analytics may change for the main reason
that technology will advance from where it presently is and companies will try
to find more economical ways to operate. We have seen many changes in the world
which are impacted by the growth and popularity of the use of the internet.
The future of Digital Analytics will see the
collection of vast amount of data due to the fact that companies have multiple
technological devices in which they can use to gather data. Analysis of the
data gathered and using it to make the right decision is also important: We
live in a competitive environment and remaining competitive means that
companies will need to act fast and keep abreast of current trends, while
pre-planning for the future.
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