Retail marketers using Big Data to Improve Consumer Satisfaction
amount of data available for retail marketers is a high in volume and there is no doubt that for the very near future it will increase. With the perception that the amount of data available will increase, companies will need to ensure that measures are in place to get the most beneficial or right information to make strategic decisions. Big Data provides an in-depth understanding of customers’ actions and trends in the marketplace which has invaluable benefits in the retail industry. Marketers have the ability to utilize data to remain competitive especially in an environment that requires innovation on a constant basis. The use of big data can influence how marketers reach the needs of their customers especially in the area of service and satisfaction. Marketers have the capability of offering their customers deals and promotions as soon as data is analyzed. Customers can be targeted based on multiple factors including location; purchasing habits and weather pattern are just